ACT! Software Training Maximizes Your ROI

Purchasing ACT! software by Sage will prove to be one of your best business decisions. But did you know that ACT! software training by a certified trainer is an even smarter decision? Let's look at how taking the time to learn how to use ACT! more fully will maximize your software ROI.

Training Equals Better CRM
As with any CRM application, it's possible to purchase, install and use ACT! and never understand its full potential. That's unfortunate, because the robust features ACT! offers are designed to significantly enhance Customer Relationship Management for your business.

To maximize your return on investment, plan to attend at least a basic ACT training course. Learn how ACT! can become the foundation of your successful CRM strategy. Find out how to automate all customer contacts and personalize all customer communications.

By attending ACT! training taught by a Sage certified trainer, you'll learn to use many features of the software that self-trained users miss. Don't just invest in ACT sales software; learn to use it to its maximum potential to get the highest return possible.

Training Equals Better Administration
If you're in charge of administering your CRM application, receiving training specifically for ACT! administrators is essential. In a well-designed course, you'll learn, for example, how to install ACT! on workstations, set up security roles and administer databases.

Managing the use of ACT! at your firm goes beyond answering user questions. It involves establishing set protocols and expanding the application as your company grows.

You could, of course, muddle along learning one step at a time as you go, but a good, comprehensive ACT! administration course taught by a certified trainer is a much more productive use of your time. Just as you require ACT software support to assist you in doing your job, increase the benefits of ACT with administrator training.

Training Equals a Customized Application
ACT!, straight out of the box, is one of the best CRM packages available, and it becomes even more valuable when customized to your firm's requirements. Ask your software vendor for information on ACT! customization training.

To individualize this powerful program for your organization, learn how to modify layouts, customize fields and manage drop down lists to make them more user-friendly.

A good customization course will also teach you how to create and modify reports at the request of management. Imagine being able to report key indicators easily, in ways that fit your company's needs.

ACT! has a proven track record as a flexible, easy-to-use CRM application. That's probably why you purchased it in the first place. Capitalize on that purchase with basic ACT! software training, as well as training for administration and customization of the software. By doing so, you'll have not only a great CRM application in place, but the ability to make the product work overtime to meet your needs.